{"id":1025,"date":"2014-03-03T22:29:13","date_gmt":"2014-03-04T06:29:13","guid":{"rendered":"http:\/\/hellbach.us\/blog\/?p=1025"},"modified":"2014-03-03T22:34:06","modified_gmt":"2014-03-04T06:34:06","slug":"support-helpdesk-application","status":"publish","type":"post","link":"https:\/\/hellbach.us\/blog\/tech\/support-helpdesk-application\/","title":{"rendered":"Support, Helpdesk application"},"content":{"rendered":"<div class='__iawmlf-post-loop-links' style='display:none;' data-iawmlf-post-links='[{&quot;id&quot;:4332,&quot;href&quot;:&quot;http:\\\/\\\/zendesk.com&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20251012123529\\\/https:\\\/\\\/www.zendesk.com\\\/&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-19 12:42:40&quot;,&quot;http_code&quot;:200}],&quot;broken&quot;:false,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2025-11-19 12:42:40&quot;,&quot;http_code&quot;:200},&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:4333,&quot;href&quot;:&quot;http:\\\/\\\/uservoice.com&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20251011221256\\\/https:\\\/\\\/www.uservoice.com\\\/&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-19 12:42:44&quot;,&quot;http_code&quot;:200}],&quot;broken&quot;:false,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2025-11-19 12:42:44&quot;,&quot;http_code&quot;:200},&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:4334,&quot;href&quot;:&quot;http:\\\/\\\/getsatisfaction.com&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20130425025750\\\/https:\\\/\\\/getsatisfaction.com\\\/&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-19 12:42:45&quot;,&quot;http_code&quot;:503}],&quot;broken&quot;:false,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2025-11-19 12:42:45&quot;,&quot;http_code&quot;:503},&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:4335,&quot;href&quot;:&quot;http:\\\/\\\/www.kayako.com\\\/products\\\/fusion&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20140702061832\\\/http:\\\/\\\/www.kayako.com:80\\\/products\\\/fusion\\\/&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-19 12:42:47&quot;,&quot;http_code&quot;:404}],&quot;broken&quot;:false,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2025-11-19 12:42:47&quot;,&quot;http_code&quot;:404},&quot;process&quot;:&quot;done&quot;}]'><\/div>\n<ul>\n<li><a href=\"http:\/\/zendesk.com\/\" target=\"_blank\" rel=\"nofollow\" data-ls-seen=\"1\">Zendesk<\/a>\u00a0<\/li>\n<li><a href=\"http:\/\/uservoice.com\/\" target=\"_blank\" rel=\"nofollow\" data-ls-seen=\"1\">Uservoice<\/a>\u00a0<\/li>\n<li><a href=\"http:\/\/getsatisfaction.com\/\" target=\"_blank\" rel=\"nofollow\" data-ls-seen=\"1\">GetSatisfaction<\/a><\/li>\n<li><a href=\"http:\/\/www.kayako.com\/products\/fusion\/\" target=\"_blank\" rel=\"nofollow\">Kayako<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Zendesk\u00a0 Uservoice\u00a0 GetSatisfaction Kayako<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,29,15,2],"tags":[],"class_list":["post-1025","post","type-post","status-publish","format-standard","hentry","category-comp","category-dev","category-info","category-tech"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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