{"id":1704,"date":"2015-04-21T10:03:00","date_gmt":"2015-04-21T17:03:00","guid":{"rendered":"http:\/\/hellbach.us\/blog\/?p=1704"},"modified":"2015-04-21T10:04:36","modified_gmt":"2015-04-21T17:04:36","slug":"the-open-office-trend-is-destroying-the-workplace","status":"publish","type":"post","link":"https:\/\/hellbach.us\/blog\/management\/the-open-office-trend-is-destroying-the-workplace\/","title":{"rendered":"The open-office trend is destroying the workplace"},"content":{"rendered":"<div class='__iawmlf-post-loop-links' style='display:none;' data-iawmlf-post-links='[{&quot;id&quot;:2007,&quot;href&quot;:&quot;http:\\\/\\\/www.wsj.com\\\/articles\\\/SB10001424052702303828304575180581255747658&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20240927142725\\\/https:\\\/\\\/www.wsj.com\\\/articles\\\/SB10001424052702303828304575180581255747658&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-19 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decoding=\"async\" src=\"https:\/\/img.washingtonpost.com\/wp-apps\/imrs.php?src=https:\/\/img.washingtonpost.com\/posteverything\/wp-content\/uploads\/2014\/12\/OfficeSpace1-1024x682.jpg&amp;w=1484\" alt=\"Facebook, like many tech companies, uses the open-space office model. (Ryan Anson\/AFP\/Getty Images)\" \/><br \/>\nFacebook, like many tech companies, uses the open-space office model. (Ryan Anson\/AFP\/Getty Images)<\/div>\n<p>A year ago, my boss announced that our large New York ad agency would be moving to an open office. After nine years as a senior writer, I was forced to trade in my private office for a seat at a long, shared table. It felt like my boss had ripped off my clothes and left me standing in my skivvies.<\/p>\n<p>Our new, modern Tribeca\u00a0office was beautifully airy, and yet remarkably oppressive. Nothing was private. On the first day, I took my seat at the table assigned to our creative department, next to a nice woman who I suspect was an air horn in a former life. \u00a0All day, there was constant shuffling, yelling, and laughing, along with loud music piped through a PA system. \u00a0As an excessive water drinker, I feared my co-workers were tallying my frequent bathroom trips. \u00a0At day\u2019s end, I bid adieu to the 12 pairs of eyes I felt judging my 5:04 p.m. departure time. I beelined to the Beats store to purchase their best noise-cancelling headphones in an unmistakably visible neon blue.<\/p>\n<p>Despite its obvious problems, the open-office model has continued to encroach on workers across the country. Now, about 70 percent of U.S. offices have no or low partitions,\u00a0according to the International Facility Management Association. Silicon Valley has been the leader in bringing down the dividers. Google, Yahoo, eBay, <a href=\"http:\/\/www.wsj.com\/articles\/SB10001424052702303828304575180581255747658\" target=\"_blank\" rel=\"nofollow\">Goldman Sachs<\/a> and American Express are all adherents. \u00a0Facebook CEO Mark Zuckerberg enlisted famed architect Frank Gehry to design <a href=\"http:\/\/www.forbes.com\/sites\/kevinkruse\/2012\/08\/25\/facebook-unveils-new-campus-will-workers-be-sick-stressed-and-dissatisfied\/\" target=\"_blank\" rel=\"nofollow\">the largest open floor plan in the world<\/a>, housing nearly 3,000 engineers. And as a businessman, <a href=\"http:\/\/www.nytimes.com\/2005\/10\/18\/nyregion\/18bloomberg.html\" target=\"_blank\" rel=\"nofollow\">Michael Bloomberg was an early adopter<\/a> of the open-space trend, saying it promoted transparency and fairness. He famously carried the model into city hall when he became mayor of New York, \u00a0making \u201cthe Bullpen\u201d a symbol of open communication and accessibility to the city\u2019s chief.<\/p>\n<p>These new floor plans are ideal for maximizing a company\u2019s space while minimizing costs. Bosses love the ability to keep a closer eye on their employees, ensuring clandestine porn-watching, constant social media-browsing and unlimited personal cellphone use isn\u2019t occupying billing hours. But employers are getting a false sense of improved\u00a0productivity. <a href=\"http:\/\/www.sciencedirect.com\/science\/article\/pii\/S0272494413000340\" target=\"_blank\" rel=\"nofollow\">A 2013 study<\/a> found that many workers in open offices are frustrated by distractions that lead to poorer work performance. Nearly half of the surveyed workers in open offices said the lack of sound privacy was a significant problem for them and more than 30 percent complained about the lack of visual privacy. Meanwhile, \u201cease of interaction\u201d with colleagues \u2014 the problem that open offices profess to fix \u2014 was cited as a problem by fewer than 10 percent of workers in any type of office setting. In fact, those with private offices were least likely to identify their ability to communicate with colleagues as an issue. In a previous study, researchers concluded that \u201cthe loss of productivity due to noise distraction \u2026 was doubled in open-plan offices compared to private offices.\u201d<\/p>\n<p>The New Yorker,\u00a0<a href=\"http:\/\/www.newyorker.com\/business\/currency\/the-open-office-trap\" target=\"_blank\" rel=\"nofollow\">in a review of research on this nouveau workplace design<\/a>, determined that the benefits in building camaraderie simply mask the negative effects on work performance. While employees feel like they\u2019re part of a laid-back, innovative enterprise, the environment ultimately damages workers\u2019 attention spans, productivity, creative thinking, and satisfaction. \u00a0Furthermore, a sense of privacy <a href=\"http:\/\/www.jstor.org\/discover\/10.2307\/255498?uid=3739696&amp;uid=2&amp;uid=4&amp;uid=3739256&amp;sid=21103198134427\" target=\"_blank\" rel=\"nofollow\">boosts job performance<\/a>, while\u00a0the opposite can cause feelings of helplessness. In addition to the distractions, my colleagues and I have been more vulnerable to illness. Last flu season took down a succession of my co-workers like dominoes.<\/p>\n<p>As the new space intended, I\u2019ve formed interesting, unexpected bonds with my cohorts. But my personal performance at work has hit an all-time low. Each day, my associates and I are seated at a\u00a0table staring at each other, having an ongoing 12-person conversation from 9 a.m. to 5 p.m.\u00a0 It\u2019s like being in middle school with a bunch of adults. Those who have worked in private offices for decades have proven to be\u00a0the most vociferous and rowdy. They haven\u2019t had to consider how their loud habits affect others, so they shout ideas at each other across the table and rehash jokes of yore.\u00a0As a result, I can only work effectively during times when no one else is around, or if I isolate myself in one of the small, constantly sought-after, glass-windowed meeting rooms around the perimeter.<\/p>\n<p>If employers want to make the open-office model work, they have to take measures to improve work efficiency. For one, they should create more private areas \u2014 ones without fishbowl windows. \u00a0Also, they should implement rules on when interaction should be limited. For instance, when a colleague has on headphones, it\u2019s a sign that you should come back another time or just send an e-mail. \u00a0And please, let\u2019s eliminate the music that blankets our workspaces. \u00a0Metallica at 3 p.m. isn\u2019t always compatible with meeting a 4 p.m. deadline.<\/p>\n<p>On the other hand, companies could simply join another trend \u2014 allowing employees to work from home. That model <a href=\"https:\/\/hbr.org\/2014\/01\/to-raise-productivity-let-more-employees-work-from-home\" target=\"_blank\" rel=\"nofollow\">has proven to boost productivity<\/a>, with employees working more hours and taking fewer breaks. On top of that, there are fewer interruptions when employees work remotely. At home, my greatest distraction is the refrigerator.<\/p>\n<p><em>By <a href=\"http:\/\/www.washingtonpost.com\/posteverything\/wp\/2014\/12\/30\/google-got-it-wrong-the-open-office-trend-is-destroying-the-workplace\/\" target=\"_blank\" rel=\"nofollow\">Lindsey Kaufman<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Facebook, like many tech companies, uses the open-space office model. (Ryan Anson\/AFP\/Getty Images) A year ago, my boss announced that our large New York ad agency would be moving to an open office. After nine years as a senior writer, &hellip; <a href=\"https:\/\/hellbach.us\/blog\/management\/the-open-office-trend-is-destroying-the-workplace\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[],"class_list":["post-1704","post","type-post","status-publish","format-standard","hentry","category-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The open-office trend is destroying the workplace - Hellbach blog<\/title>\n<meta name=\"description\" content=\"study found that many workers in open offices are frustrated by distractions that lead to poorer work performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hellbach.us\/blog\/management\/the-open-office-trend-is-destroying-the-workplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The open-office trend is destroying the workplace\" \/>\n<meta property=\"og:description\" content=\"study found that many workers in open offices are frustrated by distractions that lead to poorer work performance. Nearly half of the surveyed workers in open offices said the lack of sound privacy was a significant problem for them and more than 30 percent complained about the lack of visual privacy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hellbach.us\/blog\/management\/the-open-office-trend-is-destroying-the-workplace\/\" \/>\n<meta property=\"og:site_name\" content=\"Hellbach blog\" \/>\n<meta property=\"article:published_time\" content=\"2015-04-21T17:03:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-04-21T17:04:36+00:00\" \/>\n<meta name=\"author\" content=\"alex\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"The open-office trend is destroying the workplace\" \/>\n<meta name=\"twitter:description\" content=\"study found that many workers in open offices are frustrated by distractions that lead to poorer work performance. 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